burma8 Privacy Policy

burma8 is committed to handling the personal information of Myanmar players with respect. The purpose of this policy is to clearly explain what happens to your information from the moment you access and use our platform.

By accessing the platform, creating an account, or using our services, you are considered to have agreed to the terms of this policy. If you do not agree, we kindly ask that you do not use the platform.

This policy covers the burma8 website, mobile web browser, and all related services. It does not apply to internal staff, agents, or contractor activities within our organisation.

We collect the following types of information to provide our services and improve the platform.

2.1 Information You Provide Directly

• Name, date of birth (for age verification), nationality
• Username and password used to create your account (stored in encrypted form)
• Contact details — email address
• Financial communications and payment confirmations
• Messages and information you send through support channels

2.2 Information Collected Automatically

• IP address, browser type, browser version, device type
• Date and time of access to the platform (Myanmar Standard Time — MMT)
• Page visit history, clicks, and time spent
• Gaming history — game type, bonus participation, and betting records
• Deposit and withdrawal records

2.3 Information Received from Third Parties

We receive payment confirmations and transaction records from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay). That data is used solely for financial transaction purposes and is not used for anything else.

We use the information we collect for the following purposes—

• Account Management: To create and maintain your account and deliver our services
• Financial Transactions: To process deposits, withdrawals, and bonus payouts
• Security and Fraud Prevention: To detect and prevent unauthorised access, financial misconduct, and multi-account activity
• Responsible Gaming Support: To review player behaviour and provide assistance
• Customer Service: To provide explanations and resolve issues
• Platform Improvement: To enhance website design, game selection, and service quality
• Legal Compliance: To comply with the laws and regulations that apply to us

We do not use your information for purposes not stated in this policy, except where required by applicable law or a request from a relevant authority.

We do not trade, sell, or rent your personal information. However, sharing may occur in the following cases in order to deliver our services—

4.1 Service Providers

We share only the necessary information with payment gateways (KBZPay, Wave Money, AYA Pay, CB Pay), transfer banks, and technical service providers that help us operate our services. Those providers act only on our instructions and may not use the information for their own purposes.

4.2 Legal Requests

Where there is a legal requirement, a court order, or a request from a financial regulatory body, we will fulfil that obligation in accordance with the relevant law.

4.3 Business Transfers

If an asset sale, merger, or restructuring occurs, this policy serves as advance notice that information may be included in the transfer. Players will be notified separately at that time.

We use cookies and similar technologies to improve platform performance.

Types of Cookies We Use

• Strictly Necessary Cookies: Required for maintaining login sessions, security checks, and core platform functions
• Functional Cookies: To remember language preferences, regional settings, and player preferences
• Analytics Cookies: To understand how the website is used and to improve service design

You can control or delete Cookies from your browser settings, but doing so may cause some features of the platform to stop working properly.

We apply multiple layers of security to protect your personal information—

• SSL Encryption: All data transmitted between the platform and your browser is encrypted using TLS/SSL technology
• Password Protection: Account passwords are stored using a strong hash algorithm and are never stored in plain text
• Access Control: Staff and service providers can only access the data they need, and all such access is logged
• Regular Audits: We regularly review and update our security systems
• Data Breach Response: In the event of an unexpected data breach, affected players and relevant authorities will be notified as required by law

No technology system can be 100% secure, so we also encourage players to set a strong password for their account and never share it with anyone.

We retain your information for as long as we provide services and for any period required by law. The retention period may vary from the date a player closes their account, depending on legal or financial regulatory requirements.

• Account data — for the full duration of the account service period
• Financial transaction records — in accordance with applicable legal requirements
• Customer service communications — until the review period ends
• Analytics data — typically reviewed within 2 years

Once the retention period expires, data will be securely deleted or anonymised.

Every player using our platform has the following rights regarding their personal information—

• Right of Access: You can request to view the information we hold about you
• Right to Rectification: You can request correction of any inaccurate or incomplete information
• Right to Erasure: You can request deletion of information that does not need to be retained for legal reasons
• Right to Object: You can object to certain data processing activities we carry out
• Right to Data Portability: You can request the data we hold about you in a readable format
• Right to Withdraw Consent: For any data processing carried out on the basis of consent, you can withdraw that consent at any time once you have understood what it covers

To exercise any of these rights, send a request to [email protected]. We will handle your request from the date it is received, in accordance with applicable law.

burma8 services are for players aged 21+ only. We do not knowingly collect personal information from anyone under the age of 21. If we believe we have inadvertently received data from a minor, we will immediately delete it and close that person's account. If a parent or guardian believes this has occurred, please contact us immediately at [email protected].

We may update this Privacy Policy from time to time. Any changes will be posted on this page and the "Last Updated" date will be revised. Continuing to use the platform after changes are made will be taken as acceptance of the updated policy, so we encourage you to review this policy regularly.

If you have any questions, comments, or requests regarding this Privacy Policy, you can reach our customer support team—

For the quickest response, log in via burma8 Login and contact us directly through Live Chat. We are here to help 24 hours a day, 7 days a week.